This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Beds By Design
- Mattresses
- Fargo, ND
About this business
At Beds by Design, we hand-build our mattresses with the best materials available, bringing you closer to the perfect night's sleep. Using products made only in the USA, each mattress is built on location.
Location details
4505 13th Ave SW, Fargo, ND, 58103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst bed I’ve ever had in my entire life!! I wake up sore every day!! They refused to return my bed but instead wanted me to invest an additional $800 in the mattress. Save yourself a lot of money and pain and buy elsewhere. The customer service was terrible.
RecommendedBeds By Design has the BEST mattress and pillow out there! First, their Omni Pillow is the most comfortable pillow ever, breathable, soft but supportive and you can really tell the difference from “regular” pillows, sorry Bed Bath and Beyond. They’ve focused on every detail you can imagine, even down to the fun packaging, and hello, it self-cleans (I can’t wait til they start making kitchen floors....). Now, the mattress. Ahhhh, so incredibly comfortable and luxurious feeling, I told them what type of feel I wanted and even ... read more
I went to them in search of looking for comfortable pillows that would provide a comfortable nights sleep- My girlfriend had highly recommended them an said they could be adjusted to comfort a custom... the staff was very knowledgeable an helpful. I tested a mattress an pillows an I was in awe.... I purchased only 1 pillow first and had adjusted twice. I haven’t slept so good in along time. Just went back last night to get my second an last night I slept in which hadn’t happened in along time. I’ve found my new mattress an c... read more
Business response:
Thank you, Shelli!
I never thought a mattress would make so much of difference when it came to getting a better night’s sleep! Love this place! Very friendly staff, and knowledgeable! They make your mattress for you and it’s 100% customized! Support this awesome local business! It’s completely worth it! You’ll sleep so much better after getting a mattress from these guys!
Awesome staff that cares about what you need. The beds are great we have 4 in our house we love ours and guests are happy as well.
I purchased my first mattress about 6 years ago. It was good/fine at first, then started waking up sore. They did come get it and do an adjustment free of charge, and everything was good again, for a few months. But in order to have it adjusted again was going to cost me. So I had to put it off. I'm a single parent so unfortunately didn't get around to it until this last Feb. I replaced the mattress as a whole, since the one I had had springs, thinking maybe that was part of the problem. So updated my mattress, and after abo... read more
Business response:
Hi Ashley! This is the social media manager and I’m so sorry about this experience! #1 we do not tolerate any type of body shaming or the like. With that being said, it sounds like we have had a misunderstanding. We take care of our customers 100%. I called our Store manager at our Fargo location and confirmed that this was NOT what he said. Unfortunately we live in an age now where things aren’t translated correctly and we take to social media to try and resolve things. I’m sorry that this happened. After talking with Jason... read more
Gave us a great deal on our new mattress this weekend thank you!!!
Bought a bed in 2014; best bed we’ve ever had!!! So comfortable!!!! After several years it needed a comfort adjustment.( sagged ) was told it needed new inside foam due to foam deterioration but they didn’t use that foam anymore, a little skeptical I agreed and now our bed sucks. It’s like sleeping on the floor. I called in immediately because our original bed had a zipper and now it was gone, was told they done put those in anymore ( we paid extra for the zipper) Eric told us to give it 30 days but after 1 week I’m not happ... read more
Business response:
Thank you for letting us know that we haven’t reached out. We will do so immediately. In regards to the mattress, we 100% back our products. However, when a mattress is completely stained we typically do not replace it due to customer damage. But, because we value your business and wanted to keep you as a customer, we replaced the foam in the mattress. When new mattresses are built, they are somewhat firm at first and over time they soften. We will reach out to you to review your options. Thank you!
went in never buying a mattress in my life. They walked me through it step by step. And as a single mom it was nice they had a helping hand to distract her. Love this place!
Frequently asked questions about Beds By Design
How is Beds By Design rated?
Beds By Design has a 4.6 star rating with 459 reviews.
When is Beds By Design open?
Beds By Design is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com