Beauty & Wellness Salon

Marilyn gott 

on Google

9 years ago

i went in to make a booking... which i then paid for and was really looking forward to having a body wrap and a facial. I booked for a Thursday afternoon as I has a special occasion to go to on the Saturday... ON the Monday I received a voicemail on my phone to contact the salon as soon as possible.. I rang in my lunch hour and was told my appointment had been canceled due to double booking!!! I was so upset, i was told that they had an appointment that night otherwise there was nothing they could do.. i told them that i cou... read more

Claire Burdock 

on Google

9 years ago

Always a lovely relaxing Facial, Lauren is always helpful and is very informative about the products and treatments available at the spa/salon. I am on the monthly 2 for 25 deal and to get a massage or Declour facial for under 30 pounds a month is a steal as others in the area are always over 30 + pounds. The facilities as a whole are calming and relaxing, the hotel being in a central location is an added bonus and the car park is free. I always look foward to my monthly facial and sometimes have additional treatments as bei... read more

Kristy Vidler-Green 

on Google

10 years ago

What a huge disappointment. Do not think of this as a spa/salon, it is the complete opposite. It is dirty beyond compare. There was thick black mold around the shower head so much so the water did not come out properly. The floors needed hoovering and washing as they looked like they hadn't been done in a while. The room in which you have the massage was a mess and looked like a converted office. The towel/blanket they covered you in looked really grubby. I won't even describe the hole in which you put your face! The flotati... read more