This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Bacchus Marsh Village Shopping Centre, Unit 67a/160-192 Main St, Bacchus Marsh, VIC, 3340, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 a.m. |
This was a very poor experience. They are short-staffed, with only three workers, who keep accepting new customers while seven clients wait. Less than a quarter of the job has been completed, and the staff keeps switching between clients without regard for the lengthy process involved. So unprofessional, I had to cut mid-job as I was to be late for whatever had next
The technicians here are always so lovely and happy to try new designs when I come in for my next set. Definitely a place to try! All sets I have had done haven't chipped or come off my nails (and that says a lot considering how rough it am with them), cant wait to get my next set!
Made appt for 9am, for soak off and new set. Staff arrived at 10min late. I ask is it possible to get basic pedicure done, there is 3 staff working and 1 client.. They decide to start with pedicure and I explain it have work. Pedicure rush 12 min done Nails soaking just under an hour- not ok New tips applied cut too short they know my normal length. Left to soak off tip 40 min again After nearly 3 hrs I have a pedicure and no nails. It’s not about just money look after your clients who book and help you. Not just walk ins. T... read more
Rude unprofessional male staff member! I was in the Salon today for a pedicure and the man cut my foot with the skin shaver and ignored it happened then wouldn’t listen to me about wanting square nails. I had to repeat myself multiple times. All of my nails are different shapes and sizes. I’ve had to get a new set from another salon. Total waste of money and time.
Went in for a simple French tip, was all correct length at cutting the tip, however, he then proceeded to continue filing the thumbs and pinkies when I said stop. They’re half the size of the rest of the nails, when I said I wasn’t happy with the thumbs and pinkies, he said too late pay $75 then made a scene like I was stealing and said he would cut them all off. I simply wanted them all the same length I asked for. Won’t be returning.
Beauty Genesis has a 3.5 star rating with 53 reviews.
Beauty Genesis is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com