Beauty Boutique by Shoppers Drug Mart

Nancy Lecocq 

on Google

a month ago

If I could give no stars I would. This is the second time I've been to this location and not impressed with the lack of customer service. I walked into the beauty boutique to be completely ignored. Yes, she was helping 2 ladies. Even if she would have at least acknowledged that she'd seen me. Nope, walked right by me without even seeing me. I was invisible. Another associate came after 10 minutes and asked if I needed help. When I mentioned that she was the first to notice she didn't seem to care. Shrugged it off. No, I'm so... read more

Dern Sla 

on Google

2 months ago

I feel somewhat conflicted writing this review. The location’s manager is professional, pleasant, and extremely helpful. My concerns are not a reflection of her management, as she consistently handles situations appropriately. My dissatisfaction stems from repeated negative interactions with a specific staff member, Violet. Every experience I’ve had with her has been unpleasant, and at times, quite uncomfortable. One particularly concerning incident involved a container of cottage cheese I had purchased that had spoiled. I h... read more

mona wu 

on Google

8 months ago

Jay is the most wonderful staff there, super helpful. I called there to have her to look for a particular product for me. She looked and helped me to put aside! She made sure I got my 20,000 Points from my transaction! Best customer service! Will definitely go back because of her warm, welcoming attitudes and her big smile!!! Thank you Jay!