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Beaumont Park Medical Group/Hepscott Dr, Whitley Bay, Whitley Bay, NE25 9XJ, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Update July 25 - pleased to see their recent CQC inspection reflects the reality of this dreadful practice. Dreadful and dangerous practice. Reception couldn't care less about helping anyone and none of them should be in a customer facing role. The practice nurse who handles triage sounds fed up and angry from the second she phones you, then when you advocate for yourself has a tantrum and agrees to let you see a doctor. The doctors actually begin most consultations by rolling their eyes asking what they can do for you 'this... read more
New practise manager Dr Keough has went above and beyond expected support in her recent consultations with me. Thank you!
Dreadful and dangerous practice. Reception couldn't care less about helping anyone and none of them should be in a customer facing role. The practice nurse who handles triage sounds fed up and angry from the second she phones you, then when you advocate for yourself has a tantrum and agrees to let you see a doctor. The doctors actually begin most consultations by rolling their eyes asking what they can do for you 'this time', and write almost everything off as nothing despite my symptoms being those of what turned out to be ... read more
1 too many times now I've had the receptionist Pam have no interest at all in helping. "Computer says no" Dr told me to immediately call should I feel how I'm feeling. After explaining this to Pam computer says no. Call back tomorrow but you won't get an appointment until end of march into April.
I have been coming to this surgery for the last 24 years and have always been happy with my treatment. " My" doctor is Dr Burrell-Stella, she's very, very caring and sympathetic; she knows not just you, but your background too, which is often relevant to your problem/troubles. Long may she remain in the practice. The reception staff are always welcoming and very efficient. The nurses here are also excellent at their job.
Beaumont Park Medical Group has a 3 star rating with 21 reviews.
Beaumont Park Medical Group is open now. It will close at 6:00 p.m.
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