Bear River Mutual Insurance Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bear River Mutual Insurance Company

4.4

About this business

Where Values Count Bear River Mutual writes personal auto, homeowners, fire and umbrella coverage. Bear River Mutal is the state's largest Utah-based auto and home insurance company with over $92 million in premiums for 2011. Our slogan, "Where Values Count," is much more than just words. It's a reflection of our past, present and future. It's what distinguishes Bear River Mutual from other insurance companies. Since Bear River Mutual only offers insurance in Utah, our policyholders work with local people on a one-to-one bas... read more

Location details

778 E Winchester St, Murray, UT, 84107, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,075 reviews
Select a rating
Chelsi Dall's profile image
Chelsi Dall 
on Google
a week ago

I had been with Bear River for over 20 years with Garner Jensen and was always satisfied—until Do Right Insurance took over. Since then, it’s been anything but the right thing. Our rates kept increasing significantly anytime we make a change, their customer service was terrible, and to top it off, they over-drafted our account by charging more than double the expected payment when we added a new car. Their explanation? We had to pay the current bill plus a prorated amount. Completely unreasonable. We ended up finding a new i... read more

Shari Larcade's profile image
Shari Larcade 
on Google
a week ago

I have been a loyal customer of your company for 50 years, and I am deeply disappointed with the recent decline in service. This experience has significantly impacted my trust in John Henry Smith and Bear River. I will not be renewing with your company. I’ve experienced significant delays in receiving responses to my quote requests, and the support provided has been unhelpful in every respect. This lack of responsiveness and assistance is unacceptable. 

John Hall's profile image
John Hall 
on Google
2 weeks ago

This is the second time i have been hit by a person insured by bear river and its been another horrible experience. They refused to provide reimbursement for a rental car for the three weeks while my car was being repaired. I have emailed Misty and Brenden Wikle multiple times requesting reimbursement but no response. Bear river does eveything possible to avoid paying claims. If you have bear river I hope you never need the insurance as you will be surprised by how they treat you and what they won't pay. Progessive is a much... read more

Sandra Morina's profile image
Sandra Morina 
on Google
3 weeks ago

Predatory Billing Practices - Filed CFPB Complaint WARNING TO OTHER CONSUMERS: Bear River Mutual engaged in predatory billing practices after I chose not to renew my policy. Despite paying my 2024 policy in full, they allowed undisclosed charges to accumulate for 10 months without sending any billing statements or notifications. What Happened: Paid 2024 policy in full, chose not to renew due to rate increases Received NO billing statements or emails for 10 months First communication was a collections threat in May 2025 for $... read more

Daniel Gomez's profile image
Daniel Gomez 
on Google
a month ago

My recent experience with Bear River with an auto accident claim was excellent! They were fair, thorough and timely in their assessments...and clear on my options. Ultimately, the settlement amount was equitable and complete. 

View all google reviews

Frequently asked questions about Bear River Mutual Insurance Company

How is Bear River Mutual Insurance Company rated?

Bear River Mutual Insurance Company has a 4.4 star rating with 2,075 reviews. 

When is Bear River Mutual Insurance Company open?

Bear River Mutual Insurance Company is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com