BCL Auto Centre

Ilja Griscenko 

on Google

2 years ago

Went for an MOT. That was all done well and work carried out that needed doing. Ordinary prices as you’d expect. However, I was left with a broken pedal cover that I certainly did not come with. Fine, things happen, so was told that they will try and source the part (it was Friday) from someone they know (didn’t have high hopes for that to be honest) and give me a call Monday or on that week. No call after over a week so I had to call in and find out what’s happening. Got told they can’t get that part and that’s it, not much... read more

Alex Blake 

on Google

2 years ago

Clearly not a very interested garage if the work seems anymore involved than an oil change. Initially impressed with BCL however after taking the car in for diagnostics and leaving it with them for a day they never got back to me to actually book the car in for the works. I've followed up with emails 3 times now and they won't even take the time to reply which is pretty poor in my books. They were also addiment the injectors weren't leaking but they clearly were and had to be replaced somewhere else. There's better more moti... read more

explosiverat 

on Google

2 years ago

******AVOID****** Got sent their way by my warranty company. Customer service is terrible, guy on reception (with holes in his ears) couldn’t care less - rude and not knowledgable at all. I read one review about a threat to throw acid in someone’s face. I don’t agree with this but 100% would have been aimed at him. One guy there, Carl, was good but too busy so couldn’t do things in the promised timescales. They had my car for 3 weeks only to say they couldn’t do anything with it. Poor communication throughout, visiting the p... read more