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Bci Acrylic Bath Systems

Claimed
3.7
15 reviews
|Contractors|Libertyville, IL 60048

1800 Industrial Dr, Libertyville, IL 60048

(800) 963-8827

https://www.bciacrylic.com/

Open now:8:00 am - 5:00 pm

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About

BCI Acrylic Bath Systems, Inc. is one of the largest independent manufacturers of acrylic bath liners, shower liners, wall surrounds, replacement bathtubs, replacement showers, walk-in tubs and related products for the bathroom remodeling industry. Creating a fresh solution to bath remodeling, BCI offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. BCI was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we've developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic

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3.7
15 reviews
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Mike H on BBB

2 months ago

07/14/2021, 01:30 AM
This is the WORST WORST WORST quality product I have ever been unfortunate to use. This company is TRASH! Cant get the plastic off of the acrylic panels. Pans are warped or have retarded plastic tube supports on the bottom that arent even. Half the time the acrylic spider cracks down half the panel. Get your trash together. This company should be s*** down. BCI is a complete and utter JOKE. Bath Wraps is 1000X better, Im EMBARRASSED to be putting this c*** in peoples homes. Lazy and Negligent is the best way to describe this half a** product.
Business Response:

Thank you for reaching out to BCI ********************* On our behalf we want to let you know we understand your disposition and want to apologize for your experience. We will email you directly to resolve these issues. Thank you for your time.

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Michael M on BBB

a year ago

07/29/2020, 11:50 AM
Be careful, they don't care about end user, only their franchises. They do not screen their dealers and do not hold them accountable. If you contract with one of their dealers, you are on your own. Have a good lawyer handy.
Business Response:

Hello Michael, After reading your review, I wanted to take this opportunity to offer some transparency into the business model of BCI Acrylic. We manufacture and distribute acrylic products for the wet area of a bathroom. Our dealer network is very different from that of a franchise model because our network is comprised of local, individually owned and operated businesses. With that being said, as the manufacturer, we have no authority over another businesses customers or contracts. I am more than happy to attempt to help you resolve your issue. Please email me for further assistance.

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Paul S. on BirdEye

2 years ago

12/09/2019, 11:45 AM
Buyer Beware !!!!! Don’t waste your money on these acrylic bathroom systems designed to be installed over existing walls & tub using acrylic walls, tub liner and lots of caulking. Unfortunately we found out the hard way. Began with caulking issues then a crack in the acrylic tub liner. After several attempts to correct this lifetime warranty issue,, the company offered to send us a replacement tub liner , but we would be responsible for shipping and installation expenses.... what a joke. These systems or nothing but a bandaid solution. Find a good local handyman and get your washroom renovated the proper way for roughly the same cost. Stay away from these cover up acrylic bath systems
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Stephen G. on BirdEye

3 years ago

11/19/2018, 08:32 AM
I recently had BCI acrylic system installed in 2 of my bathroom showers, one with a regular tub and the other with their acrylic shower base. The acrylic system works well on the shower walls but the acrylic shower base seems to be unstable and makes a squeaking sound whenever the shower is in use. Currently working with the installer to rectify the problem. Thought about giving a 2 star but decided to give a 3 as one shower works well.
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