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BCAA
- Insurance
- Surrey, BC
About this business
The most trusted organization in British Columbia by its Members, BCAA serves 1 in 3 BC households with industry-leading products including home, car and travel insurance, Evo Car Share, roadside assistance and full auto repair at BCAA’s Auto Service Centres across the province. BCAA also has a long history focused on keeping our roads safe and giving back in ways that improve the lives of British Columbians through community initiatives such as its School Safety Patrol, Community Child Car Seat Program and BCAA Play H... read more
Location details
Boardwalk Plaza, 15251 101 Ave D1, Surrey, BC V3R 9V8, Canada, 15251 101 Ave D1, Surrey, BC, V3R 9V8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We arrived at 5:45 PM and were disappointed with the level of customer service we received. The receptionist, Aditi, was unhelpful and showed little interest in assisting us. Despite her mentioning that they were busy, there were only two other customers present at the time. Additionally, she appeared distracted by her phone rather than focusing on providing support.
Sitting here today since last 2 hours. Insurance Process is toooo slow. Pathetic. They said it's because it is out of province vehicle, seems we are the only one from whole British Columbia to get vehicle out of province. Extremely disappointed even being here in person.
In person service is great. Website and phone system need a serious upgrade
Frequently asked questions about BCAA
How is BCAA rated?
BCAA has a 4.2 star rating with 204 reviews.
When is BCAA open?
BCAA is open now. It will close at 5:00 p.m.
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