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BCAA
- Insurance
- Burnaby, BC
About this business
Location details
4480 Lougheed Hwy., Burnaby, BC V5C 3Z3, Canada, Burnaby, BC, V5C 3Z3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Getting ready for my next adventure! 🌍✈ I stopped by BCAA to get my International Driving Permit, and the whole experience was quick and easy. The office was conveniently located, and the staff were friendly, pleasant, and efficient. Everything went smoothly, with no unnecessary hassle! One more thing checked off my travel preparation list. Thank you, BCAA, for making the process so simple! Now, let the adventure begin! 🏍😊
Kind and quick service, I was helped right away and got out in less than 10 min. Thanks for the friendly and efficient support!
I love the excellent customer service at this location. Queenie helped me get my new home insurance today. She reviewed all the details and explained everything patiently and professionally. The quote is always reasonable and the coverage is great. I booked an appointment online every time when I got my renewal there. No need to wait at all.
Understaffed?? Dropped by to get an international drivers license. I do this yearly so I am not new to the process. This often is an in/out process, taking ~15mins. However, that was not the case for me today. It took nearly 45 mins though I brought in my own photo too! It appeared to me a staff member was taking on both roles as a front desk receptionist (greeting/answering questions/checking in), while processing the actual licenses. So every time someone would come in, she would stop everything to serve them instead of ge... read more
We arrived at 4:30 PM. The receptionist took my phone number and said they would text us when it was our turn, probably within 30 minutes. We waited in the car for 45 minutes and never received a message. We went back inside, and she told us we were next and asked us to wait. We waited another 30 minutes, and there was still no customer at the teller. Around 5:30, she came to us and said the agent wouldn’t have enough time to help us and asked us to leave. We wasted more than an hour for nothing. What really bothered me was ... read more
Frequently asked questions about BCAA
How is BCAA rated?
BCAA has a 4 star rating with 146 reviews.
When is BCAA open?
BCAA is closed now. It will open tomorrow at 9:00 a.m.
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