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BCAA
- Insurance
- Abbotsford, BC
About this business
Location details
32650 South Fraser Way Unit 120, Abbotsford, BC V2T 4W2, Canada, Abbotsford, BC, V2T 4W2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The tow truck driver that helped me (Thank you Frosty!) was quick, experienced, and kind. However the wait was extremely long (2 and a half hours) and I did not receive updates on my app of when my tow truck driver would arrive until I called three times!
Highly recommended
Terrible customer service; they talk down and belittle customers! Arrival time for services is never accurate and you're always waiting 3+ hours.
Walked in to a friendly greeting and was paired up with an insurance agent right away.She showed me my options very thoroughly and I was done very quickly and very satisfied.
Stuck on the side de of the road. Took one hour to receive a call back for roadside assistance (message advised it was a 30 minute wait). The phone app and online options not working to request assistance. Tow truck coming in three hours (so a four hour total wait). Now I’ve called a private company who is coming in 30 minutes (not covered by BCAA) but worth it. Would be done already if i hadn’t waited on the phone.
Frequently asked questions about BCAA
How is BCAA rated?
BCAA has a 4.1 star rating with 239 reviews.
When is BCAA open?
BCAA is closed now. It will open tomorrow at 9:00 a.m.
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