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BCAA
- Insurance
- Courtenay, BC
About this business
The most trusted organization in British Columbia by its Members, BCAA serves 1 in 3 BC households with industry-leading products including home, car and travel insurance, Evo Car Share, roadside assistance and full auto repair at BCAA’s Auto Service Centres across the province. BCAA also has a long history focused on keeping our roads safe and giving back in ways that improve the lives of British Columbians through community initiatives such as its School Safety Patrol, Community Child Car Seat Program and BCAA Play H... read more
Location details
1599 Cliffe Ave Unit 17, Courtenay, BC V9N 2K6, Canada, Courtenay, BC, V9N 2K6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After receiving a new credit card, I updated my BCAA membership account. Apparently you need to update each individual BCAA account, car , home and membership. Very disappointed to be charged a 25$ late fee and while the agent who eventually helped me was sympathetic, they would not reverse the fee. This policy of individual updates seems archaic in the 2025 as well as perhaps sharing this policy with customers would be helpful
Great customer service. I didn't end up buying insurance because I didn't have the right papers with me. But the front desk worker was nice enough to give me advice and point me to a store that could help me after 5pm.
5 hours and 4 ETA changes, totally disfunctional. Need to overhaul the whole company with new dispatch
Got my passport pictures here for free with my premier card, they met exactly the requirements I needed! Great and fast service!
Frequently asked questions about BCAA
How is BCAA rated?
BCAA has a 4 star rating with 136 reviews.
When is BCAA open?
BCAA is closed now. It will open tomorrow at 9:00 a.m.
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