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BCAA
- Insurance
- Nanaimo, BC
About this business
Location details
6581 Aulds Rd Unit 400, Nanaimo, BC V9T 6J6, Canada, Nanaimo, BC, V9T 6J6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like to thank Dimitriv (sp?) for going above and beyind to fix an issue. I had a complicated work order involving several issues and part of it was unfortunately missed upon pick up. When I called to express my concerns, Dimitriv: 1) listened to my concerns neutrally and professionally, 2) accepted accountability for the lapse notes during the transfer between staff, and 3) offered to rectify the issue to my satisfaction. Long story short, the situation was handled with competence and I was very satisfied with the ou... read more
The phone system is an odd process, several numbers listed for Nanaimo BCAA online, but you need to go through the website to find it, and then you have to go through several rounds of the same options through the phone system. Brought my vehicle in once before, they created more issues which disabled Bluetooth and speakers, but would not fix and told me I would need to pay for it to get fixed elsewhere. Last I checked, that’s really unethical and inept. I tried calling bcaa about this, spoke with someone, then never heard b... read more
I wouldn't be without BCA either. The most wonderful company in the world
As 32 yr customers of BCAA, I am very disappointed with a recent visit. My senior husband went to the Nanaimo office to renew our membership, was told if he paid by credit card he would get $15 off, (under the guise of signing him up for automatic withdrawal it turns out). He said ok to the discount without knowing this. He was not given an explanation or receipt of any kind for paying so after noticing this at home, he went back and asked for one and the girl hand wrote the word Paid on our renewal. As this is not appropria... read more
Rebecca was so helpful with my last-minute request. She handled everything politely and made the whole renewal process smooth and stress-free. I really appreciate her excellent customer service. Thank you so much Rebecca!
Frequently asked questions about BCAA
How is BCAA rated?
BCAA has a 3.9 star rating with 218 reviews.
When is BCAA open?
BCAA is open now. It will close at 5:00 p.m.
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