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400 Madsen Rd, Nanaimo, BC V9S 5X3, Canada, Nanaimo, BC, V9S 5X3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great service both times that I called , hydro was switched back on within minutes the first time , very kind operators, the second time the girl helped me avoid paying a very high deposit fee by checking the credit , the option I didn’t know I had so very kind indeed . Thank you
I’ve watched something interesting today while waiting for power to come back. In an event where power is cut out, BC Hydro prioritizes the rich, leaving population centers like the yellow point reserve with over 2500 households with no power, but they’ve prioritized a small community of 500. Also skipping Ladysmith leaving many elderly(and us) with no power for 24+hrs. Access is not an issue, there are plenty of roads to reach these areas, but have been bypassed to help high wealth neighborhoods such as saltair.
Call system doesn’t allow for you to report an outage without an account, so if you’re renting you have to repeatedly refuse everything it asks until you get forwarded to customer service which then had an over 30 minute wait time to report an outage that they marked as fixed even though it wasn’t.
Sky rocketing cost to pay for the privatized ceo and other 1% bottom feeders and their outrageous bonuses on top of ridiculous yearly pay. It's literally water running thru a turbine but we pay more than places still burning coal.
BC Hydro has a 2.2 star rating with 31 reviews.
BC Hydro is closed now. It will open tomorrow at 9:00 a.m.
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