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BBVA Compass
- Banks
- Austin, TX
About this business
BBVA offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA USA operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA USA ranks among the top 20 largest U.S. commercial banks based on deposit market share. BBVA USA has been recognized as one of the nation's leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2019 B... read more
Location details
321 W 6th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BBVA Compass – I have been a customer since this bank was Guaranty '00, and they now have turned this place into a circus. The fee are outrageous!!!! If you talk with the branch manager or 1800 people they don't really care. Botton line STAY AWAY!!!!! I'm jummping ships. after 12years.
BBVA---Stay away! – This is the WORST BANK I have ever done business with. I need to say, here, that I have a very long history of banking at the same location on Cameron Road. I started with First Federal in '81. It was sold to Guaranty around '00. BBVA took over Guaranty, recently. Since that takeover, things have gone downhill, fast. The employee turnover is lightning fast. That says much about the institution, itself. Do you want to see new tellers each time you stop by? Do you feel good about high turnover of people han... read more
Bloodsucker Bank – This is the most evil banking institution that I have ever encountered! They are evil bloodsuckers that don't try to build relationships with their clients, they demoralize you until you are being harrassed at work, at home, or even on Sunday night with the family. In one day they called me over 20 times (because they have some stupid automated machine calling) because my check hadn't arrived for payment yet. I am sorry for being late by 3 days you idiots! Why don't you come up with some kind of automated ... read more
worst nightmare ever – I have been banking with this joke for a while now, with their rude little girls working in the lobby and drive tthru etc. the other day I was in the commercial drive thru line and the woman before me did not have a deposit slip, then she needed a pen, then she needed a calculator and finally 25 minutes later she was rolling pennies!!!!! I was blocked in and had to wait until all the people behind me left! they never once told her to go in the lobby. I have waited in the drive thru for up to 30 minutes... read more
Horrible Bank....Even worse Customer Service!! – I have been with Compass Bank for approximately 4 years with checking, savings, and a business account. I have always had my savings tied with my checking. I have never had a service charge on any of my accounts. Last month while checking my accounts online as i usually do with their online banking, i noticed 2 service charges totalling $200.00. I called the bank branch and they advised me to call their 800 number. When i called to ask why i recieved so much in service charges... read more
Christmas wish leave this bank – This bank has been my bank for years. I just dont have the time to change finance institions. After the holidays my christmas wish is to leave this awful bank behind me. I usually keep a good portion of money in these accounts this christmas my wifes account went over in one day so to remedy this I swiftly moved money from one account to another before it posted. I was still charged the overdraw fees. No comapssion poor customer service and several other issues make them the worst part of the... read more
Joke of a bank – I don't know who gave the solitary rating before me but by giving this den of thieves anything more than 1 star was obviously a serious lapse in judgment. Maybe they offer free checking but every other service at this bank bites the big one. Free checking is not enough when there is no customer service(I have been hung up on and I have been told I need to talk to the manager about this and that he will call and then never does) and when they chose to process debits faster then CASH deposits! That's right fol... read more
Frequently asked questions about BBVA Compass
How is BBVA Compass rated?
BBVA Compass has a 4 star rating with 16 reviews.
When is BBVA Compass open?
BBVA Compass is open now. It will close at 5:00 p.m.
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