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BB&T

2.6

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

3001 Leland Dr, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.619 reviews
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Mido Alsaidi's profile image
Mido Alsaidi 
on Google
3 years ago

Don’t waist your time opening with BB&T, their service is literally trash. I came on Wednesday around 4pm to open a new business account and they had me waiting 45 minutes while there was 2 bankers available just to tell me I had to make an appointment. I promise I will never open an account with BB&T again because they don’t value people’s time. Also, I was the only person waiting for a banker. They did not have one single person or an appointment while I was there. I was so close to shut down my existing accounts because o... read more

Luis Reyes's profile image
Luis Reyes 
on Google
3 years ago
Roy Baber's profile image
Roy Baber 
on Google
3 years ago

Stopped by the bank on a Friday (they close at 6). Walk up to go inside. A few customers walking away mad. That’s when I found out the bank was closed. It’s 430 ??? No reason no sign not even the drive through open. I know it wasn’t the weather cause Raleigh roads have been fine until after 7pm. It’s hard enough to find a bank that’s actually open nowadays. Time to change banks 

Pamela Buzek's profile image
Pamela Buzek 
on Google
3 years ago

This morning my husband went the the BBand T on Leland Drive at Forestville Crossings for assistance in making some decisions. We had called in advance for an appointment and were seen immediately. The Manager, Mr. Devon Corey, was very personable, knowledgeable and accommodating. He addressed all our questions, made suggestions and we left feeling much better about our future. We have a large project soon and we left with a good understanding of our choices, a credit card with great rates and a second account just for our p... read more

Claudia Barceló's profile image
Claudia Barceló 
on Google
4 years ago

Awful experience. Made a 10:00am notary appointment. Only one notary in the building and three other bankers. At 9:50, aware of her 10:00am appointment, the notary takes in 2 customers. I had to leave without notarizing my documents at 10:23 when, without acknowledging the royal inanity of the entire decision, she couldn't tell me whether I would have my one page document notarized by 10:30, 30 minutes after my appointment. As a general principle of customer service, perhaps if you already have made your appointment late by ... read more

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.6 star rating with 19 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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