BB&T

Kameron Thacker 

on Google

a month ago

CJ the teller is rude as all get out. I waited in line for over ten minutes. When Cj called me to her desk I said hey and she asked what was going on today. As I started to explain she cut me off, saying she was still busy with what she was doing. I said well why ask why I’m here if you’re not ready to hear it? She said that makes sense and I called her silly. Just said silly. That’s when the attitude went from bad to worse. When she finally rudely asked what I needed, she cut me off again saying I would need to come back to... read more

Lois clark 

on Google

8 months ago

I've been a long time customer, my checking had to be closed due to FRAU D. I needed a temp ATM card, the male teller said " we can't do this it's a new account. " I need to pay bills with this card, : no new account no debit card, I'll give u cash to pay bills",I was getting annoyed because I was trying to explain, a new checking, but esta lished saving etc. Finally he said let me ck with manager. I got a new card, I'll go to the branch a little further away, but much better customer service, shout out to Liliana, always go... read more

Karen Lessl 

on Google

9 months ago

The bank tellers have always been very polite. But I was in there on Monday and was treated like I did not know what was going on. I was owed over three thousand dollars from my HOA. First I was told rudely that there was nothing they could do. I explained the situation again and finally was told to come into the employe's office. I explained the situation two or three more times, showed all the paperwork for proof and still was told it could not be solved through the bank. Then I was told the money had been refunded. I told... read more

Andrew Mc Manus 

on Google

a year ago

have to pay to cash a check..it no account.