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BB&T

3.4

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

1300 W Main St, Ephrata, PA, 17522, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 a.m.
Tue9:00 a.m. to 5:00 a.m.
Wed9:00 a.m. to 5:00 a.m.
Thu9:00 a.m. to 5:00 a.m.
Fri9:00 a.m. to 6:00 a.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.410 reviews
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Natali's profile image
Natali 
on Google
3 years ago

The best location BB&T in Ephrata 

Internet Review Guy's profile image
Internet Review Guy 
on Google
4 years ago

I am SO glad corporate is CLOSING this branch. The majority of people there, especially their local branch leadership has been terrible to work with for business and personal accounts. GOOD RIDDANCE! Hopefully this brand as a whole does better vetting of people when they make hiring decisions. Most of the local branches in this area have such poor customer service its akin to the average uneducated, inexperienced and unskilled McDonald's employee. 

John Joy's profile image
John Joy 
on Google
4 years ago

Now owned by yet another larger bank, it has become very strange (all new people) again and not personal anymore. 😭 

Andre Martin's profile image
Andre Martin 
on Google
4 years ago

Great staff! Always impressed with excellent service!! 

Simply Reviews's profile image
Simply Reviews 
on Google
5 years ago

Unfortunately the branch manager doesn't fully understanding some products, which caused me a hassle shortly after opening business and personal accounts. Communication there is TERRIBLE (yes, that is shouting via type) and while speaking to 4 people, only one girl called me back....I'd requested the manager call me via messages and voice mails, and had no reply after multiple attempts. Had to call the main customer service location in North Carolina, and then go to another branch to get these issues resolved. Unprofessional... read more

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 3.4 star rating with 10 reviews. 

When is BB&T open?

BB&T is closed now. It will open at 9:00 a.m. 

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