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BB&T

2.4

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

4460 Six Forks Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.418 reviews
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Elizabeth Rivera's profile image
Elizabeth Rivera 
on Google
3 years ago
Bryan Lemus's profile image
Bryan Lemus 
on Google
3 years ago

Worst location ever. They didn’t want to make change for me and just had a nasty attitude with me. I don’t recommend this location. Also why are you guys closing the lobby when COVID is not even close to ending, is just ridiculous!!!! 

Norma Elizabeth Rivera's profile image
Norma Elizabeth Rivera 
on Google
3 years ago
Chase Wagner's profile image
Chase Wagner 
on Google
3 years ago

If I could give less than 1 star I would. BB&T is the absolute worst bank I've dealt with in my life. Customer services wait times on hold of over 4 hours (for fraud); denied money back into my account on numerous attempts; and the customer service staff is extremely unhelpful. Jose Valesquez- the branch manager at this location- was extremely unhelpful and could not provide any more information than I already could myself. PLEASE TAKE YOUR MONEY ELSEWHERE!!!! Sincerely, a very disappointed customer. 

Sarah Herr's profile image
Sarah Herr 
on Google
4 years ago

Long time customer at BBT. Took my son to this location three times to create a student account. Was turned away twice because they were "short-handed." Third time I called several times to find a good time to get this done. Come in at this time, and guess what - they tried to turn me away again and questioned who told me I should come in. I was like well who answered the phone at 9:22 am this morning and took my name down for 2 pm? Then she asks my son's age - I say 13, she says he has to be 15. I say your website says 13 (... read more

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.4 star rating with 18 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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