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BB&T

3.2

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

131 W Ocean View Ave, Norfolk, VA, 23503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.218 reviews
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Russell Davis's profile image
Russell Davis 
on Google
2 years ago

BB&T, was great, like old town bank. TRUIST Financial VERY POOR customer support. No way to easily contact them. They removed their email address from their website. Don't have FB messenger. Phone call average wait time excess of 1 hour. 

Anonymous's profile image
Anonymous 
on Google
2 years ago

BB&T, was great, like old town bank. TRUIST Financial VERY POOR customer support. No way to easily contact them. They removed their email address from their website. Don't have FB messenger. Phone call average wait time excess of 1 hour. 

Levi Acker's profile image
Levi Acker 
on Google
3 years ago

Good service. 

Kayce Cover's profile image
Kayce Cover 
on Google
3 years ago

Until this bank became 'Truist", I loved it. The staff - at the branch and via phone, was kind, courteous, and proficient. The branch officers were amazing. The bank has been wonderful and I have banked with them for over 20 years. I miss our branch tellers and managers. I miss the excellent service. I miss the ethics of the BB&T Bank. Truist has come in and I am seeking a new bank - the sooner the better. My review for Truist is that the customer service via phone has been rude, disinterested and a waste of time. Now, they ... read more

Sherwood Epps's profile image
Sherwood Epps 
on Google
3 years ago
View all google reviews

Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 3.2 star rating with 18 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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