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BB&T
- Banks
- Dawsonville, GA
About this business
Location details
136 Highway 400 S, Dawsonville, GA, 30534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Always puts holds on my checks with no explanations. How much money do they make using our money for weeks to loan out or play around with while we miss payments and struggle? It's my money and I need it now. Switching back to Chase.
Opened an account 1 month ago. Moved 4 figures ove4 f4om another savings account. Had 2, 4 figure direct deposits go in. My 5 figure check got held for 10 days. No reason. I have requested a debit card 3 times (because they dont automatically send one) and I still dont have it. Now they want to charge me $30 to expedite a card. It's been a month. It took 12 days for my wife to get hers. All these issues and I have been here a month. No thanks. I am going back to chase.
This bank has gone downhill horribly from a customer service standpoint. I have had accounts there for almost 20 years.. going back to when it was BB&T. The customer service deteriorated once it became Truist. Six months ago after repeated mistakes on their part regarding deposits going into the incorrect account as intended, I opened multiple accounts at another bank down the street. I still kept a minimum amount of funds in the Truist accounts in order to keep them open. My wife and I went back into Truist yesterday in ord... read more
The 1 bank teller working was very polite and professional. She did a great job managing a huge line of customers. Kept the line moving as fast as she could. It was a couple hrs before closing, and a day before the July 4th holiday. I was surprised to see the bank understaffed knowing everyone was going to show up before the 3 day holiday weekend. I hope management thanks her, and schedules a little better next time.
Customer service was awesome.
Frequently asked questions about BB&T
How is BB&T rated?
BB&T has a 2.9 star rating with 40 reviews.
When is BB&T open?
BB&T is closed now. It will open at 9:00 a.m.
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