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BB&T
- Banks
- Austin, TX
About this business
Location details
3801 N Capital of Texas Hwy Suite B100, Ste B100, Austin, TX, 78746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been a client of this banking institution for more than 20 since it was originally BB&T. Giving this branch a one star review is extremely generous. This morning I requested for copies of specific checks that I deposited in the last 4 years (48 monthly statements in total) . The lady from this branch informed me that the fee was going to be expensive because it is a complicated and laborious process several time during our conversation. Finally, I told her that I don't care about the cost. I just want it done. She pro... read more
Please if you value the safety of your money do not deposit your money at any bbt location. They do not handle fraud situations accurately or fairly. The customer service and professionalism of every employee I have attempted to work with is terrible. There is zero empathy or support for my situation in which a third party has tried to make a claim on my account. Bbt placed a hold on my acct for 6 months without attempting to investigate the fraud. Zero suport has been provided to me, their customer, to resolve the issue in ... read more
Please if you value the safety of your money do not deposit your money at any bbt location. They do not handle fraud situations accurately or fairly. The customer service and professionalism of every employee I have attempted to work with is terrible. There is zero empathy or support for my situation in which a third party has tried to make a claim on my account. Bbt placed a hold on my acct for 6 months without attempting to investigate the fraud. Zero suport has been provided to me, their customer, to resolve the issue in ... read more
IS THIS TIED TO ALEX JONES
Frequently asked questions about BB&T
How is BB&T rated?
BB&T has a 1 star rating with 5 reviews.
When is BB&T open?
BB&T is closed now. It will open tomorrow at 9:00 a.m.
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