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BB&T
- Banks
- Austin, TX
About this business
BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small BusinessAdministration, Greenwich Associates and others. BB&T has also been named one of ... read more
Location details
10900 K Lakeline Mall Dr, Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrific experience with this bank. Opened a business account with them. Deposited multiple checks and everything was fine. All the sudden I deposit a check from a client I have already done work for before. Through the same bank account. And they put a hold on it for investigation of fraud. When you call to investigate, you were not allowed to talk to the investigator and nobody is allowed to talk to him either and they’re only allowed to work off of the notes that he has written down for the case. Which is never... read more
Please never have any business with this freaking bank, they will close your account without any justification simply saying it's fraud, if you are so good at detecting fraud why don't you go detecting the voter fraud lol!!!
My first time at this branch location and the teller could brush up on her customer service skills or maybe she wasn't happy because I inconvenienced her conversation with the previous customer.
Cathy is the most intelligent banker of all the truist banks in the area. Background: my accounts got locked and I had ZERO access to my money or accounts. I went to 2 locations and they told me they could not help me. I was in a blind rage. Solution: I have talked to Cathy many times. She's super helpful and fun! I finally came up to cedar park and Cathy fixed everything in 10 minutes. I will never go anywhere else. Cathy IS THE BEST. THANK YOU!!!
Frequently asked questions about BB&T
How is BB&T rated?
BB&T has a 3.2 star rating with 28 reviews.
When is BB&T open?
BB&T is closed now. It will open tomorrow at 9:00 a.m.
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