BBQGuys Design Center

Marcia Bretas 

on Google

6 days ago

I had an issue related to returning an item, not with the quality of the product itself, since the quality is really good. Although the return process was frustrating, the customer service team handled my concern with professionalism, care, and respect. I felt genuinely heard, and I appreciated the way they reviewed the situation and worked toward a resolution. Their response made a significant difference in my overall experience. I will continue to shop with this company and feel confident recommending them to others. Excel... read more

P Lees 

on Google

2 months ago

We expected this place of business to be honest and had integrity but that’s not what they delivered. We walk in their Halcyon location in the afternoon to purchase a grill from them, but their doors were locked. Someone saw us and they unlocked the door to let us in. We knew the grill we wanted so the salesperson basically just had to ring up the order. He said he would give us a 10% discount and would include the grill cover. My husband and I were happy and thought that was so nice of them to do that. He said they would de... read more

Kim Dixon 

on Google

3 months ago

BUYER BEWARE We purchased a very expensive outdoor kitchen on May 7th 2023. For the price these outdoor kitchens are you would think they would last but they horrible quality. Initially, when purchasing, I left a 5 star review because they made me if I wanted a discount on the kitchen. But now, I am changing my review because of the poor quality of the product and the response from their customer service agent that said oh well this product is no longer under warranty and to glue the pieces back on or they would love to sell... read more

Ashwani Mishra 

on Google

5 months ago

specific, and highlight a combination of exceptional food quality, attentive service, and memorable ambiance....