BBk Hair Luv, LLC

Malisa Young 

on Google

4 years ago

DO NOT DO BUSINESS WITH THIS COMPANY! If I could put zero stars I would. I placed an order with this company for $315.00. I was told by the owner Salrita Nolan that she would place my order that same day and then over night the package Friday afternoon. On Friday 5/17/2019... after several phone calls and text messages that went unanswered she finally responded to say that the package was being held in customs. Due to the last minute information I had to cancel my appointment and quickly asked this deadbeat business owner fo... read more

JACKSON DERBIGNEY 

on Google

4 years ago

GREAT HAIR, GREAT CUSTOMER SERVICE, POSITIVE EXPERIENCE!!! I’ve been ordering for years and I’ve never had a bad experience. 

bbk hair 

on Google

4 years ago

MALISSA YOUNG—We have a simple policy as far as our shipping policy goes: IF YOU DONT PAY FOR OVERNIGHT SHIPPING WHICH IS $25 THEN YOUR ORDER WILL ARRIVE IN 5-7 BUSINESS DAY FOR HAIR AND 7-10 FOR CLOSURES/WIGS/FRONTALS!!!! ITS VERY BLACK AND WHITE AND HASN'T CHANGED SINCE WE OPENED YEARS AGO!!!! SO PLEASE MAKE SURE THAT YOU READ AS WE HAVE MANY CUSTOMERS THAT PAY FOR OVERNIGHT WITH NO ISSUES. THANKS AGAIN🙂 

M L 

on Google

5 years ago

This company is ran by unprofessional, rude and vulgar people or person I'm not so sure if I dealt with the same person or many. I tried to see the hair. No one was in. I called the business number on the door and was told "We're not in because we are out of hair but we can order it for you." So when I returned home I call again to order the hair. I was sent a invoice to pay that does not state that I can not get a refund. Upon receiving the hair I didn't like the texture so I call and asked how can I send the product back f... read more

tanesha Haley 

on Google

5 years ago

I usually buy my hair from here and it's great, however my last order was not only delayed two months I was never even compensated for it. The closure I spent $140 on and waited sheads so bad it's balding! Keep in mind ive only had it for 3 months. I gave them the benefit of the doubt and just ordered another one and here we are 6 business days in still waiting with this balding closure I have now that clogged my damn sick I now have to pay for. This is my last try before im done with this place.