Baytech Consulting

B C 

on Google

5 years ago

Baytech built a custom CRM platform, incorporating a routing system that essentially routes calls as they come into individual agents based on certain criteria like state licensing and lead pipe source. Previously, the system was only capable of routing calls based on whether the agent clicked on the lead or whether it was randomly assigned. The new system builds on those two options with an additional 4–5 customizations, including one that allows agents to reengage “dead” leads. They're not only experts in providing technol... read more

Erik R 

on Google

5 years ago

We are a nonprofit organization on a tight budget, but Baytech did not treat us that way at all. Even though we have not launched our new site, the experience we have with these guys, compared to our last software developers is night and day. They quickly understood what we needed and how to get there. If it was going to be too expensive, they explained exactly why and went over alternatives. Shout out to Jeff! Thanks for all your help! 

Brett Coca 

on Google

5 years ago

Baytech built a custom CRM platform, incorporating a routing system that essentially routes calls as they come into individual agents based on certain criteria like state licensing and lead pipe source. Previously, the system was only capable of routing calls based on whether the agent clicked on the lead or whether it was randomly assigned. The new system builds on those two options with an additional 4–5 customizations, including one that allows agents to reengage “dead” leads. They're not only experts in providing technol... read more