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Baystate Wing Hospital: Emergency Room
- Emergency Medicine
- Palmer, MA
About this business
Location details
40 Wright St, Palmer, MA, 01069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
On July 15th I had my gallbladder removed and I want to give a heartfelt thank you to the incredible team at Baystate Wing Hospital. From the Emergency Department to the surgical team and the inpatient floor, every nurse, doctor, and patient care technician has been absolutely amazing. Their kindness, compassion, professionalism and exceptional care have made such a difference during a stressful time and I am truly grateful. Again, thank you! 🙏🏽
If I could not give any stars, I would most certainly do so. These individuals are careless. I believed that because they are part of Baystate, they would uphold the reputation of the hospital. However, they rushed me through the process, bypassing the essential details of my previous concern and expediting the procedure without thoroughly examining my situation and send me home with pain killer no test was done even with my concern of it being my second time at a hospital for the same thing in less then a month worst experi... read more
Horrible! We have been here for 5 hours and have still not been seen. No one seems to know what’s going on. I’ve never had this bad of an experience in an emergency room before. Go somewhere else!
The only truly pleasant interaction was with the nurse, Corey. He was friendly and checked in frequently. We spent over 9 hours sitting in an ER hallway for only two diagnostics to be run: CT Scan and Ultrasound. When we were told the ultrasound was the next step, we went two hours without any kind of update or check in from anyone. And when I asked for an update twice from a different nurse at the desks, she was short with me and treated us like an inconvenience.
Go Baystate! Such a beautiful hospital from outside and in! Amazing yellow day lilies and mulch. Walked right in and front desk area is very welcoming to the volunteers with the red jackets all the way up into the Radiology waiting room. I waited maybe 10 minutes and was seen by Nicole and as I was leaving I was asked by staff members 3 times if I needed help finding parking lot. Which was so helpful hahaa I’m just happy because Spld Baystate atmosphere is way different. But different areas. Anyway, GREAT Job!
Frequently asked questions about Baystate Wing Hospital: Emergency Room
How is Baystate Wing Hospital: Emergency Room rated?
Baystate Wing Hospital: Emergency Room has a 2.4 star rating with 286 reviews.
When is Baystate Wing Hospital: Emergency Room open?
Baystate Wing Hospital: Emergency Room is open now. It will close at 11:59 p.m.
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