Baystate Medical Genetics - Springfield - Wason Avenue

Kerry Jackson 

on Google

10 months ago

1. Not covered by any insurance** $655 bill for NOTHING. HIGHLY unlikely your insurance will cover this useless office/service. I have very good BCBS insurance and they do NOT cover this. I had to pay in full $655 for absolutely NOTHING. 2. Useless! They literally read your genetic profile to you off the papers you already have and then ask if you have any questions. Your PCP can explain whatever genetic anomaly you have and get you a referral to a specialist cutting out this USELESS-waste-of-time office altogether. 3. A goo... read more

Marie Bartlett 

on Google

3 years ago

STAY AWAY!!!! After trying since August 2022 to get to BMG for genetic BRCA testing, and after many phone calls, waiting, more phone calls, more waiting, cancelled appointment by them, I now had one for December 7, 2022. I called 45 min ahead of my appt to confirm time and phone number they'd use to send link for virtual. They confirmed the wrong time. Though I gave them correct phone when making appt and at time of confirmation, they used the wrong phone number anyway when they called. I was not at the wrong number! So I ha... read more

Mchamp 

on Google

3 years ago

STAY AWAY!!!! After trying since August 2022 to get to BMG for genetic BRCA testing, and after many phone calls, waiting, more phone calls, more waiting, cancelled appointment by them, I now had one for December 7, 2022. I called 45 min ahead of my appt to confirm time and phone number they'd use to send link for virtual. They confirmed the wrong time. Though I gave them correct phone when making appt and at time of confirmation, they used the wrong phone number anyway when they called. I was not at the wrong number! So I ha... read more

MBB 

on Google

3 years ago

STAY AWAY!!!! After trying since August 2022 to get to BMG for genetic BRCA testing, and after many phone calls, waiting, more phone calls, more waiting, cancelled appointment by them, I now had one for December 7, 2022. I called 45 min ahead of my appt to confirm time and phone number they'd use to send link for virtual. They confirmed the wrong time. Though I gave them correct phone when making appt and at time of confirmation, they used the wrong phone number anyway when they called. I was not at the wrong number! So I ha... read more

Anonymous 

on Google

3 years ago

STAY AWAY!!!! After trying since August 2022 to get to BMG for genetic BRCA testing, and after many phone calls, waiting, more phone calls, more waiting, cancelled appointment by them, I now had one for December 7, 2022. I called 45 min ahead of my appt to confirm time and phone number they'd use to send link for virtual. They confirmed the wrong time. Though I gave them correct phone when making appt and at time of confirmation, they used the wrong phone number anyway when they called. I was not at the wrong number! So I ha... read more