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Baystate Emergency Medicine - Palmer

2.5

About this business

Location details

40 Wright St, Palmer, MA, 01069, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.530 reviews
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B123's profile image
B123 
a month ago

Came here two separate times, very very nice caring staff. Everything was quick even wait time. Yes there was a moment of waiting as expected because it’s a hospital there’s other important matters and things take time to get results. Everyone knew what was going on with me and kept me updated while also keeping my boyfriend updated if he walked around a little with my baby. Way better than the Springfield hospital in all aspects! This is definitely my go to hospital but hopefully I won’t have to go back! 

J's profile image
J 
6 months ago

The staff is overworked and overwhelmed with having to serve so many people since Mary Lane closed. We had to have a bed in the hallway. The nurses were unkind and not patient with anyone. You could hear crying, groaning and screaming for the 7 hours we spent there, just to be sent home with no resolution. If you can, go somewhere else. 

Actual Stegosaurus's profile image
Actual Stegosaurus 
10 months ago

While I am glad that my elderly mother who came in by ambulance was able to pass her kidney stone so we didn't have to sit for an extended amount of time, there were a few things that I noticed in the wing baystate ER that is a bit alarming to me. First of all would be the mass groups of people sitting and waiting wearing masks, and there is a sign at the front desk that says yellow tier every everyone must wear masks. Yet somehow the women behind the nurses station and the check-in desks were not wearing masks. So if it's t... read more

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Cheyenne Roy 
10 months ago
Adrianna R's profile image
Adrianna R 
11 months ago

I showed up at around 10pm with my tonsil swollen with tonsil stones and my ear pounding from the pain. I can barely swallow and breathing through my nose hurts because the air is hitting my already inflamed tonsil. I understand there is a wait limit and I understand some people are more severe than others. However, I was already there for two hours and had went up once to tell the front desk my pain was getting worse and they told me they’ll let someone know. People started going up who have waited longer than me and were t... read more

Frequently asked questions about Baystate Emergency Medicine - Palmer

How is Baystate Emergency Medicine - Palmer rated?

Baystate Emergency Medicine - Palmer has a 2.5 star rating with 30 reviews. 

When is Baystate Emergency Medicine - Palmer open?

Baystate Emergency Medicine - Palmer is open now. It will close tomorrow at 12:00 a.m.  

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