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Bayside Boat & Tackle
- Boat Dealers
- Rochester, NY
About this business
Location details
512 Bay Front S, Rochester, NY, 14609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I would like to say that I have never encountered better customer service and more dedication to EXCEED customer satisfaction than what we experienced with Captain Ken and his employees at Bayside Boat and Tackle. They were phenomenal!!! We rented a pontoon boat from them in support of our kids' "Row For Hope" event whereby 11 McQuaid Jesuit High School members of the crew team rowed from Buffalo to Albany on the Erie Canal in 8 days. This was a fundraising to help out Rochester's House of Mercy for the homeless and the boys... read more
They left keys to another boat on our boat and we had to drive all the way back in which took a really long time because the speed limit on the bay is 5mph (this wasn’t disclosed prior to booking). They offered to let us stay out longer but no refund or reimbursement was offered. The owner told me he would have to check with his treasurer regarding a refund and he would call me back but never called me back. I highly recommend not using this company.
Bayside Boat rental was a great experience for me and my family. The boat was very easy to drive and are very clean. Thank you Captain Ken for this great family bonding time. I highly recommend everyone to enjoy life on the water.
Third year renting from Bayside. larry was great this year, he was filling in but was very knowledgeable. The location for pick up is nice and the boats are very clean. The owner called to see how everything was after our trip.
Frequently asked questions about Bayside Boat & Tackle
How is Bayside Boat & Tackle rated?
Bayside Boat & Tackle has a 4.2 star rating with 85 reviews.
When is Bayside Boat & Tackle open?
Bayside Boat & Tackle is open now. It will close at 9:00 p.m.
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