Baylor Scott & White Women's Imaging Center - Las Colinas (MacArthur & I-635)

Haley 

on Google

2 months ago

I've been a patient here four times (for periodic cancer screenings), and today's experience was genuinely unacceptable on multiple levels. First, the wait: my appointment was in the morning, I arrived 15 minutes early as instructed, and wasn't called back until 45 minutes after my scheduled time - with no acknowledgment or apology. More concerning was the check-in process. The billing staff asked me to state my full Social Security number, date of birth, and home address out loud in a lobby full of other patients. That is a... read more

Camille Stern 

on Google

2 months ago

It has now been two weeks since I was promptly contacted by BSW regarding my one-star rating. I completed the form that was sent to me immediately...again, two weeks ago...and have not received any follow-up communication. As a patient who has received care at this facility for the past four years, I find the lack of response both concerning and disappointing. To date, no one has reached out to address my concerns about the attempted forced compliance by BSW staff. Initially, Dr. Bayless declined to have a conversation with ... read more

Seinah Roberts 

on Google

3 months ago

Staff is friendly and professional 

txcami 

on Google

3 months ago

I’m extremely frustrated with my experience today. I went in for a scheduled breast ultrasound, which I’ve routinely had six months after my mammograms as part of a long-standing high-risk monitoring plan. I’ve been doing annual mammograms since I was 35, so I’m very familiar with the process. I explained that I’m due for my next mammogram next month and simply wanted to proceed with the ultrasound today and wait on the mammogram. My reasoning was straightforward: if something shows up on a mammogram, it’s typically followed... read more

Gloria Ruiz 

on Google

3 months ago

Great experience. Professional employees, very respectful, responsible and on time.