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Baylor Scott & White Urgent Care - Frisco

2.9

About this business

The doctors and nurses at Baylor Scott & White Urgent Care Craig Ranch treat patients 6 and older for a variety of illnesses and injuries, from allergies to broken bones. Were pleased to offer extended hours for patients in need of immediate care now, instead of later several days a week. Stop by today to see an urgent care doctor in Craig Ranch, or visit us online to see a full list of medical care that we provide at our urgent care center. 

Location details

15980 Eldorado Pkwy Ste 400, Frisco, TX, 75035, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
2.945 reviews
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Alexandra Mejia's profile image
Alexandra Mejia 
on Google
a month ago

This place is an absolute joke. I came to this urgent care during normal business hours, clearly unwell, only to be told the doctor was on lunch and they wouldn’t see me. No backup, no triage, no communication — just “come back later.” How is that acceptable at a facility that claims to provide urgent medical care? Emergencies don’t pause for lunch breaks. If you can’t staff properly or prioritize patients, you shouldn’t be calling yourselves an urgent care center. Completely unacceptable and unprofessional. I would not reco... read more

A J's profile image
A J 
on Google
a month ago

Very disappointing experience. When I called, I was abruptly told there were no appointments available. Upon walking in, I was told there would be a two-hour wait and was encouraged to either come back later or go elsewhere. Strangely, the waiting room was completely empty. We decided to wait — and only then did the provider agree to see us, clearly reluctant. It felt like we were an inconvenience rather than patients in need of care. This is a perfect example of how large corporate-run clinics can fall short — with staff op... read more

jane ogrady's profile image
jane ogrady 
on Google
2 months ago

I was seen almost immediately. Front desk girls were wonderful. So helpful. The Dr I saw was very compassionate about what I needed. I called with a question and my phone call was returned and questions answered. Thank you to everyone that helped me. 

joan palma's profile image
joan palma 
on Google
4 months ago

I had to go here not so long ago, but the staff is unprofessional and it seems as if only half of them are competent. I just got hurt again and would rather kill myself than come here again(obviously an exaggeration)but you couldn’t get me to go back . There was a wait but that makes sense. Didn’t even get all my questions answered and am still dealing with the same issue. 

Stacy L's profile image
Stacy L 
on Google
5 months ago

Convenient, slightly busy (good for them) from the moment i walked in, front desk was kind, greeted me well and efficient! EVERY STAFF MEMBER WAS KIND, smiling, and took great care of me. Really cant believe i was in and out so quickly. So glad to find this place just around the corner from me! PLEEEEASE KEEP THIS AWESOME STAFF, they deserve a bonus <3 

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Frequently asked questions about Baylor Scott & White Urgent Care - Frisco

How is Baylor Scott & White Urgent Care - Frisco rated?

Baylor Scott & White Urgent Care - Frisco has a 2.9 star rating with 45 reviews. 

When is Baylor Scott & White Urgent Care - Frisco open?

Baylor Scott & White Urgent Care - Frisco is open now. It will close at 8:00 p.m.  

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