Baylor Scott & White Surgicare - Grapevine

jan russell 

on Google

a year ago

Surgery was great, however billing is absolutely ABSOLUTELY abysmal, I mean terribly bad. After the fact of the surgery, I apparently got billed incorrectly, called my insurance and after getting a hold of someone we played phone tag with the billing for a couple of days until I get a message from billing saying "well we'll send it back in to get repricing" great. NO, bad, I called again cause the bill was reprocessed with the same code that apparently they aren't even supposed to be putting on their bills. Now I'm in this c... read more

Misty Cat 

on Google

2 years ago

Did surgery at grapevine but they moved to Southlake. Paid upfront but then 2 months later they sent a bill to charge for more. Take note people 

kamo Live 

on Google

2 years ago

Everyone from the front desk to all nurses and doctors for my entire surgery were fantastic not one problem wonderful experience treated with the most respect and care. 

Traci Hagolin 

on Google

2 years ago

Went for a routine colonoscooy. Told the day if the procedure what my out of pocket payment would be. Set up a payment plan. After my insurance paid their portion I recieved a refund check for $39.42 an over payment. The. I recieved a bill for 125.00. Which I did not pay. Now checking my credit card they withdrew another $165.00. Get it together. Either I'm paid in full or I owe you. I'm gonna let Americian express figure this out. 

Zachary McArthur 

on Google

2 years ago

I had surgery here in September of 2022. After all was said and done I paid my portion of the bill (because I have insurance) in full of ~$2400. Now three months later the surgery center is sending me a new bill asking me to pay immediately off $5800. After checking other reviews this is an incredibly common practice for them. DO NOT GET SURGERY DONE HERE.