Baylor Scott & White Surgicare - Garland

Desire' Ferrell 

on Google

a month ago

This surgical center is the worst I have ever been to. The staff is extremely rude. They won’t allow a family member to be with the patient until the go in for the procedure and the condescending way they talk to you is absolutely ridiculous. I have officially been here three times. Twice for myself and now once for my husband. I will not return here again. If the doctor I work with says this is the place they will do it I will change doctors because I will not be treated like this again. 

Lori D 

on Google

a month ago

Always wanted to write this, for almost 15 years. My mom arrived to the ER bleeding from somewhere. She passed out in the bathroom, which my brother and I were never told. We were also never told that she has to be resuscitated. They put her into a coma, and for 2 days, they delayed tests until her organs cleared. They did not tests to determine from where she was bleeding. Exactly 2.5 days later, they could not wake her up. She essentially was bleeding in her brain. Had they not delayed doing tests, they might have caught t... read more

jose 1212 

on Google

3 months ago

Excellent experience. Colonoscopy done. They were friendly,fast and efficient. 

Casey Shields 

on Google

9 months ago

Edit 08/15/25: this review was intended for the Baylor Surgicare - Garland on N. George Bush Hwy The healthcare providers there are great but the office manager and billing department are really, really bad about not returning phone calls. I have been working with both the billing department and office manager about an overpayment on my account (of nearly $1,400.00) for either a refund to me or a credit back to my Care Credit account. I have left multiple messages for each on their respective voicemail boxes over the past co... read more

Casey Shields 

on Google

9 months ago

The healthcare providers there are great but the office manager and billing department are really, really bad about not returning phone calls. I have been working with both the billing department and office manager about an overpayment on my account (of nearly $1,400.00) for either a refund to me or a credit back to my Care Credit account. I have left multiple messages for each on their respective voicemail boxes over the past couple of weeks to get an update and have not received a call back from either one. It's unacceptab... read more