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Baylor Scott & White Surgicare Centennial
- Healthcare
- Frisco, TX
About this business
Location details
4401 Coit Rd #100, #100, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The surgery center and personnel were great. Billing is horrible. I was overcharged by over $500. They will not respond to phone calls, emails, etc. I am going to put through a chargeback on my credit card if I don't hear back from anyone this week. It is really horrible. You can see the same issue with many of these reviews. Don't pay anything upfront, they will not refund the over payment.
My wife and I just had the most amazing experience here I had to post it for others to see. I needed to move up an appointment and my current provider was out of town for a month. My wife and I got same day colonoscopies due by age and found openings here for a Dr David Lee. The whole process from the first call was awesome and the staff from check in to checkout was beyond any medical experience we've ever had. My pre-op nurse Kirsten, OR Nurse Maria, Scrub Tech Sean, anesthesia Dr Rastagi, and recovery nurse Rani were all ... read more
DO NOT GO HERE. Horrible billing practices. I was asked for my copay upfront, and they miscalculated the amount. After insurance, I overpaid by more than $200. They admitted I am owed this amount, but six weeks and several phone calls later they still have not refunded my money. That’s too bad, because the doctors and nurses were great.
Update: Well it is not 6 weeks after my surgery where they overcharged me by over $500, and still no refund. After multiple phone calls and messages, I finally heard that the refund process has started (it will take ANOTHER 6-8 weeks before I receive it, following the current 6 week delay), but - here's the kicker - the refund will be almost $200 less than what they actually owe me as a refund, due to them "finding" a charge from 5 1/2 years ago that was alleged owed and not paid. There was NO attempt to collect that previou... read more
Frequently asked questions about Baylor Scott & White Surgicare Centennial
How is Baylor Scott & White Surgicare Centennial rated?
Baylor Scott & White Surgicare Centennial has a 2.6 star rating with 30 reviews.
When is Baylor Scott & White Surgicare Centennial open?
Baylor Scott & White Surgicare Centennial is closed now. It will open tomorrow at 7:00 a.m.
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