Baylor Scott & White Medical Center - Grapevine Women’s Imaging Center

Zan Ballard 

on Google

4 weeks ago

07/16/25: Update: I am updating to 5 stars! Today I finally received a callback and NOT from the help of the schedulers at Baylor. Thank goodness I had a contact phone number for one of the nurses at Baylor stored in my phone. This is how I received my callback today from the manager in the mammogram office for Baylor. Thank you to Lisa the manager for reaching back out to me today and answering my inquires as well as a special thank you to nurse Sharon for delivering my message to Lisa for my callback. Thank you to both of... read more

Whim Bollinger 

on Google

2 months ago

I notified the front desk staff and imaging tech that I had previous images at a different imaging center and had a benign growth that would show in those images; they assured me multiple times they wouldn’t review my images until they got the previous images to compare them to.l to see if anything changed. Instead, they reviewed them immediately without the previous images and sent me and my doctor instructions for additional imaging needs for the benign growth I told them about. All in all, it resulted in unnecessary traum... read more

Kristy Bright 

on Google

2 months ago

Office refused to work with me or my doctor's office who referred me now that I have hit the magic age of 40. Tina was uncooperative and refused to allow me to speak to anyone else to fix my appointment. I called my doctor's office and had another order sent over. At that point the Breast Center refused the new order. Baylor Breast Center, I would highly suggest you reevaluate your associates making appointments. My doctor has now referred me to another location. Way to make a gal feel overwhelmed trying to get her first mam... read more