Bay Plumbing & Rooter

Chloe Simmons 

on Google

2 weeks ago

Our garburator had developed a crack and was leaking from the housing. I noticed a sticker indicating it had been installed by a plumber, so I called the number. Gerald picked up the phone quickly, gave me a quote for a replacement, and said he could come by within a couple of hours since he always keeps a spare unit in his truck. Gerald was able to arrive even earlier than expected. We didn’t even have time to clear out the space under the sink for him. Gerald took care of removing everything from under the sink, got rid of... read more

Diana Pace 

on Google

2 weeks ago

gerald, norman, jeff and the whole crew are true plumbing pros – knowledgeable, skilled, efficient, friendly and fair. we had a big water leak at our place that needed quick attention and immediate help. they came out fast to find the problem and got it fixed right away. they showed up when promised and finished the job on time. they were so efficient and skilled that we also had them redo our hot water and radiant heat systems. they even fixed up our hvac setup. all the plumbing work was done to a really high standard. we’d... read more

Julian Kirk 

on Google

3 weeks ago

after my granite countertop was installed, i had trouble getting my garbage disposal reconnected because the sink was too deep. other plumbers tried to fix it but couldn't, and no one mentioned that a smaller 1/2 hp unit would solve the problem. i thought i had to buy a new, shallower sink, which would have been expensive. later, when i had a leak in my master bathroom, i called a different plumbing company. they sent norman, who really knew his stuff. norman quickly recommended a smaller garbage disposal and installed it fa... read more

Dawn Maddox 

on Google

3 weeks ago

Nelson Family Plumbing & Water Heaters is always great to work with. I’ve had them come out to my place in Hercules a few times, sometimes to help me finish up plumbing projects I started myself. I’ve only met two plumbers from the company, Diego and Jeff, and both clearly have a lot of experience and always get the job done quickly and well. The last time, Diego gave me some helpful tips while fixing the PVC drain under my sink, which I really appreciated. Whenever I’ve needed quick service, they’ve managed to fit me in the... read more

Martha M 

on Google

3 weeks ago

Jeff did a great job and was very polite and easy to work with. He made sure to wear booties and kept everything clean, even covering the wheels of his rodding equipment so he wouldn't scratch the wood floor. Most importantly, he cleared a blockage in our drain pipe that another plumber had missed. His prices were also more reasonable than other plumbing companies. Highly recommended!