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Bay Plumbing & Rooter

4.4

About this business

Location details

45 Glenwood, Hercules, CA, 94547, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.436 reviews
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Craig Roman's profile image
Craig Roman 
on Google
3 weeks ago

I'm really glad to have a plumbing company I can rely on and feel confident in. Gerald and the team have always been professional, knowledgeable, and friendly. Recently, they replaced our hot water heater, furnace motor, and kitchen faucet with soap pump. When the soap pump had a minor issue, they quickly ordered a replacement and returned to install it. The quality of work has been outstanding. I also appreciate their fair prices on parts and labor. They have gained a loyal customer for life. 

Landon Cuevas's profile image
Landon Cuevas 
on Google
3 weeks ago

i have relied on nelson family plumbing & water heaters for a variety of plumbing repairs over the past few months. norman has consistently communicated clearly about the work he was doing and the costs involved before starting any job. he understands our budget constraints and has even suggested some diy home repairs that we could manage ourselves to help us save money, which we find very helpful. he replaced our gas line and fixed leaks in the connections, and he even installed a new electrical line in our older manufactur... read more

Paisley Moody's profile image
Paisley Moody 
on Google
3 weeks ago

I reached out to get help fixing a leak I had in the outdoor section of my main water line. Jeff and his partner arrived right on time and worked quickly to repair the troublesome part of the pipe. They even went above and beyond by cleaning up after themselves, which I really appreciated. They showed great knowledge and were more than happy to answer my questions and explain the process. Later that day, I had a minor issue with a toilet because some dirt had gotten into the line. They returned the next day to resolve it at ... read more

Adrienne Levy's profile image
Adrienne Levy 
on Google
a month ago

The staff were friendly and answered all my questions while providing different options for my plumbing repair. I had a great experience with Nelson Family Plumbing & Water Heaters, especially knowing I might need a significant repair. Their professionalism, kindness, and expertise really put me at ease about my upcoming waste line repair. I had another positive encounter with them regarding my waste line repair and monitoring service I purchased two years ago. Recently, during the tree root monitoring, everything looked fin... read more

Susan13 R's profile image
Susan13 R 
on Google
2 months ago

Norman is my new favorite person. I reached out to him to discuss a leak issue between my water meter and my house, as my meter kept running even with the main and sprinklers turned off. He guided me through some additional steps and suggested some things to try in order to pinpoint the leak. I went home and followed his advice, and it stopped the leak, so my meter is no longer constantly running. Even without seeing my problem or property, he accurately diagnosed where the leak was. This guy really knows his plumbing, and I... read more

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Frequently asked questions about Bay Plumbing & Rooter

How is Bay Plumbing & Rooter rated?

Bay Plumbing & Rooter has a 4.4 star rating with 36 reviews. 

When is Bay Plumbing & Rooter open?

Bay Plumbing & Rooter is closed now. It will open tomorrow at 9:00 a.m. 

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