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Bay Custom Auto

4.8

About this business

We specialize in collision repairs of all kinds, damage free towing, and detailing to make your car look its best. We have electronic frame measuring equipment and downdraft heated paint booths to help return your car to pre-accident condition. Our quality and determination for customer satisfaction is the main reason for our success. Thanks to many loyal returning customers in Hampton Roads, business relationships with local dealerships, and the respect of many insurance companies, we have been able to stay on top of the cu... read more

Location details

479 Denbigh Blvd, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8767 reviews
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Eric Sterling's profile image
Eric Sterling 
4 years ago

Don't reccomend this place. They halfassed the work on my car for the insurance check, lied to me saying they replaced the bumper with a new one, they didn't, the old one is still on it, with some of the old damage still visible. They left oily fingerprints on a brushed metal dash and the prints wont come off, the extra cover for the exaust port is missing, when dropped off it had one installed. The trunk lid was never repaired like it should have been. Above all, i was lied to at this place, work was half assed and months l... read more

Shirley Shabazz's profile image
Shirley Shabazz 
recommend  Recommended
4 years ago

just the fact that they do great work. And I thank them for a great job. 

Rocky Jacobs's profile image
Rocky Jacobs 
recommend  Recommended
4 years ago

Excellent service! Highly recommend this company! 

Amy Taylor's profile image
Amy Taylor 
recommend  Recommended
4 years ago

Thank you to both you and Brittney for everything you’ve done. I’am very satisfied by the work that was performed on my car done by your guys, it’s as if nothing ever happened. I will absolutely recommend any work needed by my friends and neighbors should they need assistance. The communication between myself and employees was fantastic. Thank you so very much for what you have done for me. I will gladly recommend you to anyone. 

Glen Proctor's profile image
Glen Proctor 
4 years ago

Started out with bad information! I was told that a rental company would bring me a car with in 30 minutes. Instead after 45 minutes I find out I am being taken to Hampton to get a car. I didn’t find that out until we were underway. I guess they will tell you anything to get your business. I hope the repairs are satisfactory. 

Mary Dixon's profile image
Mary Dixon 
recommend  Recommended
4 years ago

They were super friendly, professional, kind, efficient and I'm was surprised when I got in my car and noticed that they detailed it!! From the windows, to the floors, I mean it looked better than when I dropped it off!! I highly recommend this company and I will always use them if I need to again!!! 

Patricia Merritt's profile image
Patricia Merritt 
recommend  Recommended
4 years ago

Professional, Fast, Excellent ,Service!! 

Brian Brown's profile image
Brian Brown 
recommend  Recommended
4 years ago

Awesome service! Great people! 5 stars! 

Joann Cork's profile image
Joann Cork 
recommend  Recommended
5 years ago

The staff was very friendly and professional. They took care of all the details with the insurance company’s and constantly provided me with updates on my vehicle. The work they did on my car was fantastic! The repair was seamless and the interior was cleaned so well it smelled like a new car. 

Frequently asked questions about Bay Custom Auto

How is Bay Custom Auto rated?

Bay Custom Auto has a 4.8 star rating with 767 reviews. 

When is Bay Custom Auto open?

Bay Custom Auto is closed now. It will open on Monday at 9:00 a.m. 

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