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Bay Collision

4.7

About this business

Location details

15722 Telegraph Rd, Redford Charter Twp, MI, 48239, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.763 reviews
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Gatini Tinsley's profile image
Gatini Tinsley 
a month ago

This is no longer Collision Guys…they changed owners and now the shop is horrible. The former desk associate Nicole was amazing. I went in yesterday with a 2,000 dollar estimate from GEICO insurance ready to have the work done on my car door. The man at the desk was RUDE, DISMISSIVE, DISRESPECTFUL AND LAZY. He would not get off his but to assist me and would not let the man who usually works on my car speak to me. They just lost 2k from my auto insurance. I took my car a few doors down and was given the service I deserve. Th... read more

Ashon Thompson's profile image
Ashon Thompson 
2 months ago

If you are in need of a repair at a timely matter this is not your place to go. New to the city and paid with my own money for a wheel and air bag change which I was told would be fixed on a Monday, I then initially was being communicated to on the delay everyday hearing the same thing. Either the part hadn’t come in yet or they sent the wrong part. Today is now Friday I’ve been without a car an entire week. Now being told Monday once again. I highly don’t recommend. Stick to people that stick their word and respect your tim... read more

Taisia Cook's profile image
Taisia Cook 
3 months ago

Brought my Sorento in for some work because it was T-boned, not only did I get it back looking as if nothing happened, I got it back a day earlier than originally quoted! Abe and the team were great, Customer Service A-1!! 

Nelle Bradley's profile image
Nelle Bradley 
5 months ago

My experience at Collision Guys Redford was awesome. The customer service from the Manaager Nicole was amazing. She always kept me posted and updated with the status of completion and gave service with a smile. I didn't know that I was the first customer at this location bc they do it with such ease. My car looks great too! I would definately return to this establishment again if ever needed in the future. 

Anonymous's profile image
Anonymous 
5 months ago

My experience at Collision Guys Redford was awesome. The customer service from the Manaager Nicole was amazing. She always kept me posted and updated with the status of completion and gave service with a smile. I didn't know that I was the first customer at this location bc they do it with such ease. My car looks great too! I would definately return to this establishment again if ever needed in the future. 

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Frequently asked questions about Bay Collision

How is Bay Collision rated?

Bay Collision has a 4.7 star rating with 63 reviews. 

When is Bay Collision open?

Bay Collision is open now. It will close at 5:00 p.m.  

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