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3069 Solomons Island Rd, Edgewater, MD, 21037, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I have made several attempts to contact your company to make good on a repair. The customer service was very poor. The tech person you sent out was very rude and unprofessional. My call. Was to have the gutter covers to be reattached to the gutters. I was told that the covers couldn't be attached Because I would need facia and soffit work done. As the tech was yelling at me that the job couldn't be done he threw each of the gutter covers to the lawn. He said once I get the work done he would come back to reapply the covers. ... read more
I spoke to the owner Rob B in regards to my gutters that his company installed for me in early 2000 with a lifetime warranty. I needed someone to come and fix my gutter guards for a leak and popped nails. Asked if I reached the right person and mentioned Gutter Covers. He replied yes and asked for my address, he searched then said he couldn't find me. Mentioned his company name again and he stated they went out of business 8 years ago and he is Bay Area and can't help me and quickly hung up. I agree with ********* review. My... read more
I had gutter covers installed by this company on 11/16/20. The salesperson indicated that they would also install diverters because of the pitch of the roof. This was part of the signed contract. However, the installer indicated I did not need diverters, so did not install. It is now a year later, and I have had continued overflow of the gutters and contacted the company to ask for remediation and diverters. When I contacted the company re: this ongoing problem I was told that if installer felt they were not necessary, they ... read more
Business response:
Hello, Re: Bay Area Gutter Covers - Response To Lois B****** - I would like to respond to Mr. B****** negative review a year after the installation had been completed on his home. Mr. B****** had Valor Gutter Guards installed on his house to keep his gutters clean. The gutter covers did that perfectly. The deveters he is talking about are used to slow water down coming from the top of the roof. When our installer told him that the problem with diverters is that they collect trash behind them making the roof look dirty, so w... read more
Bay Area Gutter Covers has a 3.6 star rating with 11 reviews.
Bay Area Gutter Covers is closed now. It will open tomorrow at 8:00 a.m.
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