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Bay Alarm Company

2.9

About this business

Bay Alarm is a family owned, locally operated security company that has been dedicated to protecting homes, businesses and communities for over 70 years. The company started in our founder's garage in 1946 and today serves over 140,000 customers. Three generations later, and still family owned, Bay Alarm has become the largest independent security company in the country. We've achieved this because we stay true to a single mission - keeping what you care about safe. It's all we do, that's why we do it better. From expert ins... read more

Location details

1290 Hammerwood Avenue #D, Sunnyvale, CA, 94089, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.923 reviews
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K Lee's profile image
K Lee 
on Google
9 months ago

I am upgrading from 2 to 4 stars only because the service I've received since speaking to the area manager. The tech he'd assigned to service my equipment was excellent. He was very nice and took his time to make sure everything is working correctly. ---------------------- I used to think Bay Alarm was reputable. I've had their system for 25 years and recently upgraded the equipment, which has been nothing but problem. Tech support can't figure out what the issue is and their senior tech failed to show up twice. Left numerou... read more

donna leonard's profile image
donna leonard 
on Google
a year ago

Terrible company. Their employee dumps their van on the very edge of a curved street for the weekend. Making it impossible for residents to safely get in and out of their driveway. This van is just 1/2 inch under 7’. The company doesn’t care! He has a personal truck and a Bay Alarm truck, he could park them in his driveway! This is a busy narrow street. Bay Alarm and the driver have been contacted, they don’t care! Everyone dreads the weekends/ holidays because he dumps it there and we suffer the consequences. Just waiting f... read more

K Lee's profile image
K Lee 
on Google
a year ago

I used to think Bay Alarm was reputable. I've had their system for 25 years and recently upgraded the equipment, which has been nothing but problem. Tech support can't figure out what the issue is and their senior tech failed to show up twice. Left numerous messages for management to contact me for months. I would never recommend Bay Alarm to anyone. Very unreliable. 

Clay Murphy's profile image
Clay Murphy 
on Google
a year ago

Jerome, Jacob and everyone we have worked with at Bay Alarm has been excellent! We have been customers for more than 14 years. 

Jesus Escamilla's profile image
Jesus Escamilla 
on Google
2 years ago

Excellent customer service. 

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Frequently asked questions about Bay Alarm Company

How is Bay Alarm Company rated?

Bay Alarm Company has a 2.9 star rating with 23 reviews. 

When is Bay Alarm Company open?

Bay Alarm Company is open now. It will close tomorrow at 12:00 a.m.  

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