Bavarian Brook Rentals

Jan H 

on BBB

4 months ago

Probably the nastiest place we have ever stayed in our life. We rented two cabins for Thanksgiving week ( #** and #** ) weekend, and it was a terrible experience from start to finish. The cabins were infested with rats, and we even saw one eating from our dogs food bowl one night. Rat droppings were everywhere, and when we brought this to the companys attention, they admitted they were aware of the issue but did nothing to fix ****** cabin had no heat despite temperatures dropping to 20 degrees. We reported this at check-in,... read more

Jo T 

on BBB

5 months ago

Cabin #** needs a lot of TLC!I asked for some to call me to address issues and no one ever got back to me. I would not stay here again.The kitchen had dirty plates, a broken microwave and VERY minimal supplies- what was supplied was either broken, bent or cheap.The kitchen table has a plug in light with only one of three bulbs *********** already used paper towel roll was provided.Upstairs bathroom light was very dim and toilet paper holder was broken. Both the upstairs bathroom and bedroom doors do not close.Light over TV i... read more

S. E 

on BBB

10 months ago

We went there to escape from the city for a couple of days. The people that were in the neighboring room were smoking weed and the gap underneath the door in our room was large enough where the smell was coming in pretty strongly. My husband has a lung condition that causes him to cough persistently when exposed to cigarette or marijuana smoke, so I requested that they move us to a different room or advise the people in the next room to stop smoking in their room. THEY REFUSED! Our only option was to leave - and they REFUSED... read more

Kristi P 

on BBB

a year ago

Less than desirable and ruined our vacation that we looked forward to. We didn't feel safe sleeping in this cabin with a window pane missing upstairs. Right below the window was a roof top, where anyone or anything could come on inside. It was loosely covered with a piece of cardboard. I called the front desk and was told that I couldn't receive a refund for the first night, but I could for the second night. Also, the front desk informed me that window pane had been knocked out like that for years! There were insects in the ... read more

Scot H. 

on BBB

7 years ago

I would like to start out with the 1st odd thing with Bavarian Brooke Motel and Rentals. My wife booked the rental property. The earliest check in was 3pm. We received a call from the employee on duty at 4:45pm pm asking if we were going to make it before closing at 8pm.We arrived around 5:30 pm and seemed rushed through the check in process We started unloading shortly after and noticed the employee sitting in his car out front around 5:45-6:00PM...He was closing up early...had special plans for the night I assumed...what p... read more