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701 S Main St, Lexington, NC, 27292, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Spoke to one lady and she found me a decent policy but was out of work the next day. Worked with the owner Joy and she was rude, rushed me off the phone, didn't want to find me an affordable policy. Stated "if I don't want to take the policy, I can get off the phone". She did not have the patience to explain what an MVR was. I am not an insurance agent I am not aware of what that is. Had to call another insurance agency for them to break down information to me. Just like the previous reviews state. Won't answer questions, ru... read more
Another local agent told me they were adding a car to my policy Friday, didn’t add it and put me in a hard spot having a new car with no insurance. Bauer was open on Saturday, forwards calls and helped me get in touch with customer service for National General to make those changes to my policy. I’ll be switching to Bauer to handle my needs from here on out!
Rude customer service front desk lady is horrible get some one that knows what they are doing and not messing up customer policys...!!!
I don’t know who answered the phone so rudely the other day when I called but you need to work on your manners seriously. I didn’t call for a sassy answer to a question that I needed answering.
I don’t know who answered the phone so rudely the other day when I called but you need to work on your manners seriously. I didn’t call for a sassy answer to a question that I needed answering.
Bauer Insurance Agency has a 4.1 star rating with 78 reviews.
Bauer Insurance Agency is closed now. It will open tomorrow at 9:00 a.m.
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