Battery-Biz Inc

Allen Greenman 

on Google

2 months ago

Bought a laptop power supply labeled Insignia. Came with multiple adapters, none fit mine. Instead of just returning it I followed the instructions on the little card and was brought to a "best buy" looking website where I could order the correct adaptor. Come to find out it's not through Insignia or Best Buy, just some dinky company called "Battery Biz" who does not reply to email, or phone calls. I'm out nearly $50 now and have zero recourse. Everyone passes the buck, Best Buy says they can't do anything, call Insignia. In... read more

Ramil F 

on Google

6 months ago

I been emailing them for month and half now and still not resolved issue. They answer once a week with stupid message. And calling will get you NO WHEre. I left 20 voice mails and haven’t got called back. Don’t bother them. They out to take your money and won’t honor their warranty. SMH 

Sandra Bajalieh 

on Google

10 months ago

This company is a joke. I can't believe Duracell partners with this no customer service company. They never answer your call and force you to leave a message with no one ever calling back. I'm going to leave Duracell a bad review as well. Their batteries are not what they use to be and destroying my products I put this crap in. 

JERRY 

on Google

a year ago

Have been waiting 3 weeks now for a Refund for my defective DRMC4A Battery Charger/Maintainer. "Melissa" agreed 3 weeks ago that it was defective and since not being made anymore, I would get a Full Refund. I sent the Proof-of-Purchase that day. Called a few days later and she said Refund would be issued in 24-48 hrs. NEVER HAPPENED. 2 weeks later, Same response, 48 hrs to receiving. Now, 3 weeks later, STILL NOTHING and no response to 2 voicemails. VERY POOR CUTOMER SERVICE , DELAYING REFUND DUE, LACK-OF-URGENCY TO THEIR CU... read more

Brian Michael 

on Google

a year ago

Was referred to Battery Biz who took over the Gasless Generator business of Duracell. I had three Duracell Costco Battery Inverter units and two of them went bad. I contacted Battery Biz and went out of town. I was shocked to return home with two fully functional warranty replacement units at my door. Excellent customer service.