Batten's Appliance

Taylor A. 

on Birdeye

2 years ago

https://youtu.be/bapm3mvOlD8 see video of how quickly owner turned his back, refused to service, and still billed our insurance! 1 star bc 0 not an option. Batten's owner (pictured) arrived with younger technician to repair our dishwasher heating element. They contracted through Old Republic Home Warranty. I said we do not wear outdoor footwear in our home (for sanitary and spiritual/religious reasons). I purchased disposable footwear covers (similar to what food preparation/hospital workers might use); we have chairs as ne... read more

Gene C. 

on Birdeye

2 years ago

If you can make it all the way to having a repair person from Batten's Appliance arrive at your home, you will receive excellent service from the repair person. However, the office staff gives terrible customer service. I filed a claim with my home warranty company over the past weekend and was informed that Batten's Appliance was assigned to do my repair. On Monday morning, I called Batten's Appliance and was told that I was on the schedule for Wednesday between 10 am and 3 pm. No repair person showed up. Around 3:30 pm... read more