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Bath & Body Works
- Beauty
- Flagstaff, AZ
About this business
Location details
1405 S Plaza Way, Flagstaff, AZ, 86001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I really enjoyed my visit today! I came in to buy some body spray and Ivy was so helpful! She was very knowledgeable about all of the deals going on and gave me really good recommendations. She sold me on the gift bundle which was a really good deal that they had today and she kept checking in on me. Nice and well organized store!
Employees were not very friendly not sure if it was because of my ethnicity, but my experiences with other bath and bodyworks have been excellent, they greet you and make you feel welcome, and ask what you're looking for and introduce new fragrances and tell you where to find certain things but this place, was not it. I won't be returning to this location. I do recommend customer service training for this location.
The manager is extremely rude. I was shopping for my candles and she gave me nothing but attitude and didn't answer any of the questions or concerns I had. She helped everyone else, except me in the way I needed. I've never seen such unprofessionalism.
The store is stocked with good items and it’s great there’s a location on the west side of town. However whenever I have a question or issue, the employees aren’t very nice or helpful. I’ve never received a reward and was asking how I use it. The employee at the cash register had no clue, didn’t know where I could access the barcode in the app and didn’t help me understand what the limitations were around it. They acted like I was an annoyance to them. I assume I’m not the first person who has used a reward. Another time I w... read more
i love this location and im so happy that i dont have to go all the way to the mall to buy soap anymore!! i do kinda wish they didn't have to bombard customers with their current sales every time someone walks in, but I know they're just doing their job and it's not their fault. Won't stop me from coming back though; all the employees are so so nice all the time and they're patient with me when I forget my phone number at checkout <3
Frequently asked questions about Bath & Body Works
How is Bath & Body Works rated?
Bath & Body Works has a 4.2 star rating with 24 reviews.
When is Bath & Body Works open?
Bath & Body Works is open now. It will close at 9:00 p.m.
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