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Bath & Body Works
- Beauty
- Hoffman Estates, IL
About this business
Location details
2658 Sutton Rd, Hoffman Estates, IL, 60192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Had to fulfill an order and the staff helped me find everything I needed and I was in and out of there. Thanks for making the trip a breeze!
Of all the bbw locations the staff at this store is plain rude especially if returning something. A couple of workers in general are obnoxious.
I went into the store to browse today. Upon entering I was greeted and asked if I was looking for anything specific to which I told them I just wanted to look around. As I was browsing I was approached again and asked the same question by someone else. Then a third person comes over and asks about what scents I like. I once again said I just wanted to look. At this point, I began to feel frustrated. The first girl then approached me 2 more times, asking me how my day was, asking what candles I was holding, etc. It didn’t end... read more
Gigi was an amazing person ! Very professional & Nice. I was there just to buy 3 candles & she started explaining me the sales & I came out with 8 candles. I’ll be returning back :)
Very disappointing experience with the store manager, Katie. I brought a valid receipt to request a price adjustment on fifteen candles. Two employees, including the assistant manager, said it could be done and started helping, but Katie stepped in and insisted I haul all the candles back. Corporate confirmed the adjustment could be handled with the receipt, without bringing in the items. Katie gave no clear explanation and said she’d scan the receipt anyway. It was frustrating and inconvenient, and I expect consistent servi... read more
Frequently asked questions about Bath & Body Works
How is Bath & Body Works rated?
Bath & Body Works has a 3.2 star rating with 6 reviews.
When is Bath & Body Works open?
Bath & Body Works is closed now. It will open at 10:00 a.m.
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