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Bath & Body Works

4.4

About this business

Location details

550 King St N, Waterloo, ON, N2L 5W6, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 9:00 p.m.
Tue9:30 a.m. to 9:00 p.m.
Wed9:30 a.m. to 9:00 p.m.
Thu9:30 a.m. to 9:00 p.m.
Fri9:30 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.4342 reviews
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Tammy Bannon's profile image
Tammy Bannon 
3 days ago

The staff are so helpful, their selection could be better, they often don't have all the same items as online. 

Sophia Pappas's profile image
Sophia Pappas 
a week ago

We received such wonderful customer service from Shea! She knew the inventory incredibly well and took the time to suggest scents we might like (we tried SO many!😁), ultimately helping my friend find the perfect body mist! 🩵 Ria was equally lovely at the checkout, with the warmest smile and such welcoming energy! Both made our experience so special. We were super impressed and will DEFINITELY be returning! 🥹✨ 

Aya Hussein's profile image
Aya Hussein 
3 weeks ago

I had a very unpleasant experience with a worker named Lily. She scanned one of my items twice, even though I only had 11 items in my bag. I noticed the mistake while I was still at the cashier and pointed out that I had been charged for 12 items. When I asked to return the extra item that was scanned twice, Lily only processed a return for 11 items. I explained to her again that one item had been scanned twice, but she was extremely rude and unhelpful. Her manager eventually came over and handled the return. I understand ... read more

Corinna Lee's profile image
Corinna Lee 
a month ago

Friendly helpful staff 

N Hayat's profile image
N Hayat 
2 months ago

Had a lovely experience at Bath &Body works. Bought a lot of mist, creams and lotions. Wanted to stock up for the year as I will be travelling back soon. Had a great customer service experience and the staff was proactive and readily available to help. 

Frequently asked questions about Bath & Body Works

How is Bath & Body Works rated?

Bath & Body Works has a 4.4 star rating with 342 reviews. 

When is Bath & Body Works open?

Bath & Body Works is closed now. It will open at 9:30 a.m. 

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