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200 Baychester Ave, Ste 219, New York, NY, 10475, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Virtually always met with a helpful and cheery associate who makes pickup or checkout a breeze. Aside from one isolated issue with a manager, I always receive top-notch customer service at B&BW-The Mall @ Bay Plaza
Visited bath and body works, November 26, 2025 was assisted by Nadia. Chanel and Shay, they are very customer, friendly, professional and an asset to bath and body.
I placed an order online and unfortunately I don’t get the email confirmation. I’m not sure if it was a system glitch or what. However I called the store and spoke with a sales associate. She assured me she’d pull the order. She gave me the order number I mistakenly left it at home. Long story cut short I was directed to the manager. A blonde round African American woman with a low blonde cut. Her name is either romaine or Amanda. Either way she was beyond rude and disgusting. She was condescending and dismissive. She wasn’t... read more
Bath & Body Works has a 4.6 star rating with 1,573 reviews.
Bath & Body Works is closed now. It will open at 11:00 a.m.
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