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Bath & Body Works
- Cosmetics & Beauty Supply
- Albany, NY
About this business
Location details
120 Washington Ave Ext, Ste 1, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a very disappointing experience at Bath & Body Works in Crossgates Mall. While I was waiting in the naturally formed checkout line, the cashier, Raven, appeared to quietly encourage another customer to come forward and skip ahead of me. I saw what happened, even though it seemed like it was being done discreetly. What made the situation especially frustrating was that there was no acknowledgment or explanation. Customers who are already waiting should be served in order, or at the very least staff should clearly commun... read more
Not sure what happened to this place, but there seems to have been a change in management and it has gone extremely downhill since then. The old manager Jess was great, and after she left the majority of the staff seem to have gone with her. They all went above and beyond for customers any time I came in which used to be quite frequently. The new manager is extremely rude and condescending to customers, and the new staff don't seem very happy under her either. I have started going to the Colonie Center location instead.
To me, this is the best Bath & Body Works in the area. The service and salespeople are very courteous. Messiah and Julianna are a phenomenal great help every time I’m there. Without hesitation, they are prompt to help and service you with a smile.
I WAS HERE GETTING A FEW ITEMS FOR FREE! I DID NOT SPEND NO MONEY.. SO PROUD OF MYSELF.. I HAD A FREE UP TO $9.95 COUPON, WHICH I GOT THE NEAPOLITIAN ICE CREAM SPRAY MIST! IT SMELLS BEAUTIFUL & JUSTBLIKE ICE CREAM TOO! I LOVE IT!!!! I ALSO HAD A FREE REWARD UP TO $18.95, WHICH I GOT MY FIANCE A OCEAN BODY SPRAY HE LOVES! LOVE BEING ABLE TO SAVE..
Frequently asked questions about Bath & Body Works
How is Bath & Body Works rated?
Bath & Body Works has a 3.2 star rating with 6 reviews.
When is Bath & Body Works open?
Bath & Body Works is open now. It will close at 9:30 p.m.
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